Strada Care is very proud to announce a successful Inspection by the regulator Care Quality Commission in October 2019. In a climate of many current challenges in the Social Care sector, our Supported Living services underwent a routine review across multiple supported living services across Surrey with many successive improvements culminating in a very positive rating, judging the service as a GOOD. We achieved a Good Rating in all five areas: Safe, Effective, Caring, Responsive and Well-Led.
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People told us they were happy with the care and support they received from staff. People were involved in day to day decisions about their care and support as much as possible. People were treated with dignity and respect by the staff. Staff knew the people they cared for as individuals and were seen to take time to sit and talk with them, and involve them in activities and duties around the houses they lived in.”
As part of the inspection, there was valuable first-hand feedback from our supported living clients, staff, and relatives to demonstrate the perception of the work done at Strada Care from different points of view.
Reza Shamtally, Founder and Commercial Director of Strada Care explains: “The results of the this robust inspection provide my special team of staff with the recognition for all their hard work to improve the services provided to our valued clients. Only through real teamwork, strong management and genuine cooperation with healthcare professionals and the CQC itself, has Strada Care been able to deliver this level of care. I know that my team feel they can move things up a level, and we are hugely committed to a blue-print that delivers Outstanding care, and it is a primary of the team to gain the prestigious ‘Outstanding’ rating at our next CQC inspection.”
Next month, we shall be holding the Strada Care awards where we shall be recognising the very best of our strong team, who have helped lead us to the CQC rating.